Face-to-Face Fundraising, Done Right!
Meaningful connections to drive donations.
We are here to deliver fundraising and awareness campaigns for the charity sector through our passionate, professional and ethical way of working.
Face-to-Face Fundraising, Done Right!
Meaningful connections to drive donations.
We are here to deliver fundraising and awareness campaigns for the charity sector through our passionate, professional and ethical way of working.
Revolutioniding Fundraising
Family First Professionals was founded in the UK in 2019 with the aim to change the fundraising sector introducing instant payments to drive urgency in your cause & to elicit best fundraising practices. Providing an employment model in an industry synonymous with commission only & subcontracting.
Global Experience, Local Impact
Having already set up, and operated a successful operation in Australia and New Zealand, our director returned home to the UK to work with local charities to help make a difference to families, children and animals in Wales, the UK and all over the world.
Partnering with Agencies
We entered into successful partnerships with established lead agencies who also saw the benefits in recurring card payments, having seen improved retention rates like us. Focusing on working with brands that spoke to our fundraising teams, which they were empassioned by
New Cardiff HQ
Moving into our current location in the city in Cardiff, located opposite the historical Cardiff Castle, our in-house teams have continued to excel.
Nationwide Expansion
In addition to our head office in Cardiff we expanded our national reach, opening regional offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London, Manchester and Swansea. Employing in excess of one hundred fundraisers and back office staff across the UK
Establishing our First Relationships with Household Name Charities
In Jan 2024 having grown our account management, welcome calling & compliance team, we began working with charities directly. This brought fundraisers closer to the cause, increasing satisfaction, engagement & retention.
Successful Summer Events & Shows
Successfully implemented a summer events program, attending Crufts, Bristol Balloon Fiesta and several air shows in Swansea, Bournemouth and Ayre in Scotland, raising crucial funds for our direct clients.
Our first experiential campaign
Launching our first experiential campaign, helping to innovate and professionalise private site fundraising – bringing the cause to life.
Spain Launch
Expanding into Spain Strengthening partnerships & supporting local causes
Your mission matters - so should your fundraising. Are your efforts truly maximizing impact, or just getting by?
At Family First Professionals, we don’t just fundraise—we build in-house teams that work harder and smarter. Our dedicated teams engage donors effectively, delivering higher conversion rates and increased returns on investment. We use data-driven strategies to optimise performance and push beyond expectations—so you get the results you deserve.
Our face-to-face campaign in numbers
Our Results
What we do
- We run multi-channel campaigns across private sites, events, door to door and street fundraising.
- UK-wide coverage with established teams in Cardiff, Swansea, Manchester, Leeds, Birmingham, London and Belfast.
- We support all products: Lottery, subscription, sponsorship, regular giving and membership campaigns.
Budgets
- ROI modelling and data-driven campaigns.
- Expert consultancy and ongoing strategy.
- Quick and efficient first and ongoing payments.
Data Insights
We challenge the norm, moving beyond conventional methods by harnessing years of data to refine strategies, spark innovation, and enhance performance.
Robust compliance
We conduct ongoing compliance tests, audits, and video shopping to ensure consistent quality. Your reputation deserves more than a one-time check and wishful thinking.
Comprehensive fundraiser training
There's always room for improvement. That’s why we use data-driven training to refresh skills, enhance expertise, and drive continuous growth
Detailed reporting
We provide in-depth weekly reports with more detail than any other agency—because transparency and accountability drive better results
Proactive management
Hitting your target is good. Partnering with an agency that proactively uses data to optimise performance—even when it’s not required—is even better.
Trustworthy representatives
‘Due diligence’ is more than a buzzword. We don’t just reference and DBS check, we re-badge every fundraiser every three months
Welcome calling
Our in-house team conducts welcome calls to ensure donors fully understand and commit to their contributions and enhance initial donor experience and support long-term retention
Life-time funds raised
Over the last five years since returning to the UK, we’ve built on our international experience to redefine fundraising. Drawing from our success in Australia and New Zealand, we’ve applied fresh insights to create smarter, data-driven strategies that deliver real results.
We’ve learned that true success isn’t just about passion—it’s about leveraging information, innovation, and expert campaign management. Family First Professionals was founded to bring this approach to the UK, helping charities maximize their impact through intelligent fundraising, strategic account management, and high-performance campaign execution.
WHAT CLIENTS SAY ABOUT US
Testimonials
Meet the Team
WHAT CLIENTS SAY ABOUT US
Danny Davison
Director & Founder
Steven Johnson
Managing Director
George Worth
Director of Partnerships & Innovation
René Neunteufel
Head of Business Development
UK & Spain
Joanne Blythen
Head of Client services
Amelia Mills
Senior Account Manager
Alice
Welcome Calling Manager
Sophie
Recruitment Manager
Ceilidh
National Training & Development Manager
Kyle
Head of Door to Door Operations
Emma
Head of Private Site Operations
Diego
Office Mascot
BLOG
News & Updates
FFP Founder Danny Davison Completes Rhodes Marathon for Tŷ Hafan
At Family First Professionals, we’re all about going the distance for what matters most—family, purpose, and making a real difference. That’s why we couldn’t be
Why Multi-Channel Fundraising is the Future
Relying on a single fundraising approach is no longer enough. Multi-channel fundraising—combining private-site campaigns, street and door-to-door outreach, and digital engagement—ensures charities reach a wider
The Importance of Trust in Face-to-Face Fundraising
In an era where digital interactions dominate, face-to-face fundraising remains a powerful tool. It builds trust, fosters personal connections, and allows donors to engage directly