Face-to-Face Fundraising, Done Right!
Meaningful connections to drive donations.
We are here to deliver fundraising and awareness campaigns for the charity sector through our passionate, professional and ethical way of working.
Face-to-Face Fundraising, Done Right!
Meaningful connections to drive donations.
We are here to deliver fundraising and awareness campaigns for the charity sector through our passionate, professional and ethical way of working.
Revolutioniding Fundraising
Family First Professionals was founded in the UK in 2019 with the aim to change the fundraising sector introducing instant payments to drive urgency in your cause & to elicit best fundraising practices. Providing an employment model in an industry synonymous with commission only & subcontracting.
Global Experience, Local Impact
Having already set up, and operated a successful operation in Australia and New Zealand, our director returned home to the UK to work with local charities to help make a difference to families, children and animals in Wales, the UK and all over the world.
Partnering with Agencies
We entered into successful partnerships with established lead agencies who also saw the benefits in recurring card payments, having seen improved retention rates like us. Focusing on working with brands that spoke to our fundraising teams, which they were empassioned by.
New Cardiff HQ
Moving into our current location in the city in Cardiff, located opposite the historical Cardiff Castle, our in-house teams have continued to excel.
Nationwide Expansion
In addition to our head office in Cardiff we expanded our national reach, opening regional offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London, Manchester and Swansea. Employing in excess of one hundred fundraisers and back office staff across the UK.
Establishing our First Relationships with Household Name Charities
In Jan 2024 having grown our account management, welcome calling & compliance team, we began working with charities directly. This brought fundraisers closer to the cause, increasing satisfaction, engagement & retention.
Successful Summer Events & Shows
Successfully implemented a summer events program, attending Crufts, Bristol Balloon Fiesta and several air shows in Swansea, Bournemouth and Ayre in Scotland, raising crucial funds for our direct clients.
Our first experiential campaign
Launching our first experiential campaign, helping to innovate and professionalise private site fundraising – bringing the cause to life.
Spain Launch
Expanding into Spain strengthening partnerships & supporting local causes.
Telemarketing Division
Telemarketing launched to turn strong supporter conversations into measurable fundraising results. Designed to strengthen retention, improve performance, and protect supporter trust at every stage.
Your mission matters - so should your fundraising. Are your efforts truly maximizing impact, or just getting by?
At Family First Professionals, we don’t just fundraise—we build in-house teams that work harder and smarter. Our dedicated teams engage donors effectively, delivering higher conversion rates and increased returns on investment. We use data-driven strategies to optimise performance and push beyond expectations—so you get the results you deserve.
Our face-to-face campaign in numbers
Our Results
What we do
- We deliver integrated fundraising programmes across a range of environments, including private venues, live events, residential outreach, and on-street activity.
- Our operations span the UK, with experienced teams based in Cardiff, Swansea, Manchester, Leeds, Birmingham, London, and Belfast.
- We work across the full product mix, from lotteries and recurring donations to sponsorship, subscriptions, and membership schemes.
Budgets
- Advanced return-on-investment modelling combined with insight-led campaign delivery.
- Specialist strategic advisory with continuous optimisation.
- Fast, reliable processing for both initial and recurring payments.
Data Insights
We challenge the norm, moving beyond conventional methods by harnessing years of data to refine strategies, spark innovation, and enhance performance.
Robust compliance
We carry out continuous monitoring through quality checks, independent reviews, and recorded mystery shopping to maintain high standards. Protecting your brand requires ongoing oversight, not a single review and crossed fingers.
Comprehensive fundraiser training
We believe performance should never stand still. By using insight-led training, we strengthen capabilities, build knowledge, and support ongoing development.
Detailed reporting
We deliver comprehensive weekly insights that go beyond standard reporting, giving you full visibility because clear oversight leads to stronger outcomes.
Strategic Oversight
Meeting targets is a solid outcome. Working with a partner that continuously applies insight and analytics to improve results—regardless of obligation—sets a higher standard.
Professional Representatives
Due diligence isn’t just terminology to us. Beyond standard referencing and DBS checks, we formally reissue accreditation to every fundraiser on a quarterly basis.
Welcome calling
Our in-house team conducts welcome calls to ensure donors fully understand and commit to their contributions and enhance initial donor experience and support long-term retention
Life-time funds raised
Over the last five years since returning to the UK, we’ve built on our international experience to redefine fundraising. Drawing from our success in Australia and New Zealand, we’ve applied fresh insights to create smarter, data-driven strategies that deliver real results.
We’ve learned that true success isn’t just about passion—it’s about leveraging information, innovation, and expert campaign management. Family First Professionals was founded to bring this approach to the UK, helping charities maximize their impact through intelligent fundraising, strategic account management, and high-performance campaign execution.
WHAT CLIENTS SAY ABOUT US
Testimonials
Meet the Team
Danny Davison
Director & Founder
Steven Johnson
Managing Director
George Worth
Director of Partnerships & Innovation
René Neunteufel
Head of Business Development
UK & Spain
Joanne Blythen
Head of Client Services
Amelia Mills
Operations Director
Alice Johnson
Welcome Calling Manager
Dave Ramsey
Head of Telemarketing
Ceilidh Ediker
National Training & Development Manager
Kyle Fraser
Head of Door to Door Operations
Emma Meridith
Head of Private Site Operations
Diego
Office Mascot
BLOG
News & Updates
FFP Founder Danny Davison Completes Rhodes Marathon for Tŷ Hafan
At Family First Professionals, we’re all about going the distance for what matters most—family, purpose, and making a real difference. That’s why we couldn’t be
Why Multi-Channel Fundraising is the Future
Relying on a single fundraising approach is no longer enough. Multi-channel fundraising—combining private-site campaigns, street and door-to-door outreach, and digital engagement—ensures charities reach a wider
The Importance of Trust in Face-to-Face Fundraising
In an era where digital interactions dominate, face-to-face fundraising remains a powerful tool. It builds trust, fosters personal connections, and allows donors to engage directly